FAQ’s

Here are some helpful answers to common questions. Please contact us if there are other questions you would find helpful to be included in this list.

When I first move in, how do I access the amenities?

Bring your Settlement/Closing Statement or a Utility Bill with your name and your new address to our office along with a copy of a photo ID. This will confirm your new Resident status. Access is allowed by presenting a valid photo identification, such as a drivers license. Inform staff if you are an owner, child of an owner, or a renter so staff can confirm access.

I live in a gated neighborhood, how do I get a bar code or clicker?

Bring your Settlement/Closing Statement or a Utility Bill with your name and your new address to our office along with a copy of a photo ID. This will confirm your new Resident status for the CDD employees. 

How do I get a modification request?

You may download the request form from Documents or you may contact the Community Association Manager and have one emailed to you.

Can I have a flag?

Yes, but you will need to submit a Modification Request in advance of your installation. For all neighborhoods, banners & flags may only be displayed on a single pole attached to the front facade of the home. Mini flags on wire poles that are placed into the ground are permitted – one per property.

Can I install a satellite dish?

Yes, but you will need to submit a Modification Request in advance of your installation. Be sure to include your lot survey and a location of the proposed dish installation.

What do my association fees cover?

Association management fees, office and administration and management and maintenance of amenities and their grounds. A copy of the annual budget will be provided upon request.